We build the software your business runs on.
Mobile apps, web platforms, custom systems, and the cloud infrastructure underneath them — built to be maintained, not abandoned.
Services
Capabilities
Four areas we work in. Most projects draw on more than one — an app is never just an app.
-
Mobile app development
Native and cross-platform iOS and Android applications, built to be released, maintained, and kept working against moving operating system versions. We handle the store submission process and the ongoing work that follows it.
-
Web development
Marketing sites, dashboards, portals, customer-facing applications, and internal tools. Accessible, fast on a poor connection, and maintainable by whoever inherits it.
-
Custom software & integrations
Backends, APIs, internal tooling, and the unglamorous integrations that hold a business together. Automation to remove the work nobody should still be doing by hand.
-
Cloud infrastructure & DevOps
Hosting, deployment pipelines, monitoring, and backups set up so that recovering from failure is a normal operation rather than an emergency.
Process
How we work
The same shape of engagement on every project, sized to what you actually need.
-
Understand
We start with what you are trying to achieve and what is in the way, not a feature list. If the brief is wrong we would rather say so at the start than build the wrong thing carefully.
-
Plan
Scope, architecture, and a realistic schedule. You get a written breakdown before any significant work starts, so there are no surprises about cost or timing later.
-
Build
Short cycles with something working at the end of each one. You can see progress continuously rather than waiting for a large handover.
-
Run & maintain
Launch, monitoring, and support. Store submissions, operating system changes, and incident response all sit with us unless you would rather take them on.
Support
How to reach us
We support our products by email, at support@gesana.net.
- Support hours
- Monday to Friday, 09:00–17:00 Central European Time. Messages sent outside those hours are answered on the next working day.
- Target first response
- Within two working days.
- Languages
- English and Swedish. We reply in the language you write to us in, where we can.
If you are writing about privacy or your data, including asking us to delete your account, use privacy@gesana.net instead.
What to include
It helps us enormously if your first message contains:
- which product you were using;
- your device model and operating system version;
- the app version, from the app's settings screen;
- what you were trying to do, and what happened instead;
- the date and approximate time it happened, with your time zone;
- a screenshot, or the exact text of any error message.
Please do not send passwords, full payment card numbers, or the content of someone else's private messages. We will never ask you for your password.
Common topics
Billing and refunds
Purchases and renewals are billed by Apple or Google, who control refunds and cancellation for anything bought through them. Contact Apple Support or Google Play support. If something else has gone wrong — a double charge, or a refund that never arrived — email us with the store receipt and we will take it from there.
Deleting your account
You can request deletion at any time, without reinstalling anything, via gesana.net/delete.html. That page explains what is deleted, what we are legally required to keep, and how to cancel the request if you change your mind.
Data held in systems we built for someone else
If you are contacting us about personal data held in software we built for a client, we will normally direct you to that client, who is the data controller and the right party to answer. This is explained in section 4 of the privacy policy.
Security problems
If you have found a vulnerability, email security@gesana.net and please give us reasonable time to fix it before disclosing it publicly. Responsible disclosure is welcome, and we will not take legal action against good-faith research that does not harm users, does not access data beyond what is needed to demonstrate the issue, and does not degrade the service for others.
Contact
Get in touch
Tell us what you are working on, or get in touch about a product you use.